FAQs for Home Security Systems , Business Security Systems & Commercial Security Systems

How Do I Select a Security Company?

• Contact the Massachusetts Systems Contractors Association (MSCA) for a list of member companies in your area. Members agree to maintain a high level of conduct under our Code of Ethics and render services at the highest level of quality.
• Ask to see appropriate state and/or local licenses. Ask if they screen employees before hiring. Massachusetts requires: D license for each installer, C license for each company, and Public Safety license if burglar alarms are being installed.
• Ask for the name of the person who will call on you. Plan the appointment when all members of your household are present. When the security professional visits, ask to see company identification.
• Ask for an inspection, demonstration and a quote in writing
• Study the contract to ensure you know exactly what protection you’re getting for your investment. Consider the merits of leasing vs. buying your system.